The water mitigation service I received was excellent and helped to save my less than 6 month old carpet from having to be replaced! I will have to purchase new pad to replace the pad that had to be removed in order to allow the flooring and carpet to dry completely. The mildew treatment they put down is always a good idea to keep mold/mildew from growing under the future carpet. Overall I'm very happy with the service I received and how professionally and courteously I was treated!